Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 27, 2025

1. Introduction

Welcome to CoupleWish ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Account information (name, email address, password)
  • Profile information (photos, preferences, relationship status)
  • Wishlist data (item names, descriptions, links, images, notes)
  • Calendar events and important dates
  • Communication data (messages, support inquiries)
  • Payment information (processed securely by third-party providers)

2.2 Information Automatically Collected

When you use our Services, we may automatically collect:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (app features used, time spent, frequency of use)
  • Location information (if you grant permission)
  • Log data (IP address, browser type, access times, pages viewed)
  • Analytics data to improve our Services

2.3 Information from Third Parties

We may receive information from third parties such as:

  • Social media platforms (if you connect your accounts)
  • Partner integrations (e-commerce sites, calendar services)
  • Analytics providers
  • Advertising networks (for promotional purposes)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Services
  • Enable the Secret Reserve system
  • Facilitate wishlist sharing and gift coordination
  • Send notifications and reminders
  • Process payments and transactions
  • Provide customer support
  • Improve and personalize our Services
  • Conduct analytics and research
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (with consent)
  • Develop new features and services

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent, such as sharing wishlists with your partner or family members.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our Services, such as hosting, analytics, payment processing, and customer support.

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • End-to-end encryption for sensitive data
  • Secure data transmission using SSL/TLS protocols
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures
  • Employee training on data protection practices

Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to certain exceptions.

Restriction

Request restriction of processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation we are subject to
  • Whether retention is advisable considering our legal position

When we no longer need to retain your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

Our Services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our Services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@couplewish.app

Address: [Company Address]

Data Protection Officer: dpo@couplewish.app

We will respond to your inquiry within 30 days or as required by applicable law.

13. Regional-Specific Information

13.1 European Union Users (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to object to processing of your personal information
  • Right to lodge a complaint with a supervisory authority
  • Right to withdraw consent at any time (where processing is based on consent)

Our lawful basis for processing your information includes:

  • Contract: To provide our Services as agreed
  • Legitimate Interest: To improve our Services and prevent fraud
  • Consent: For marketing communications and certain data processing activities

13.2 California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information we collect about you
  • Right to delete your personal information
  • Right to opt-out of the sale of your personal information
  • Right to non-discrimination for exercising your privacy rights

Note: We do not sell your personal information to third parties.