Terms of Service - CoupleWish

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CoupleWish ("Company," "we," "us," or "our") regarding your use of the CoupleWish mobile application, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

Important:

These Terms include important provisions such as a binding arbitration clause and class action waiver, which affect your legal rights. Please read them carefully.

2. Eligibility

To use our Services, you must:

Be at least 13 years of age (or the minimum age in your jurisdiction)
Have the legal capacity to enter into these Terms
Not be prohibited from using our Services under applicable law
Provide accurate and truthful information when creating your account

If you are under 18, you represent that your parent or guardian has reviewed and agreed to these Terms.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information as needed
Keep your login credentials secure and confidential
Notify us immediately of any unauthorized use of your account

3.2 Account Responsibility

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

4. Description of Services

CoupleWish provides a platform for couples to:

Create and manage personal wishlists
Share wishlists with partners and family members
Secretly reserve gifts through our Secret Reserve system
Coordinate gift-giving through shared calendars
Send digital thank you notes and messages
Access premium features through subscription plans

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

5. User Content and Conduct

5.1 User Content

You retain ownership of all content you submit to our Services ("User Content"), including wishlists, messages, photos, and other materials. By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to use, display, and distribute your content in connection with providing our Services.

You represent and warrant that your User Content:

Does not infringe any third-party rights
Is accurate and not misleading
Complies with all applicable laws and regulations
Does not contain harmful, offensive, or inappropriate material

5.2 Prohibited Conduct

You agree not to:

Use our Services for illegal purposes
Harass, abuse, or harm other users
Upload malicious content or code
Attempt to gain unauthorized access
Spam or send unsolicited messages

Impersonate others or provide false information
Violate intellectual property rights
Interfere with our Services' operation
Create multiple accounts to evade restrictions
Use our Services for commercial purposes without permission

6. Subscription and Payment Terms

6.1 Premium Subscriptions

CoupleWish offers premium subscription plans with additional features. By purchasing a subscription, you agree to pay all applicable fees and taxes.

Subscription terms:

Subscriptions automatically renew unless cancelled
You can cancel anytime through your account settings
Cancellation takes effect at the end of the current billing period
No refunds for partial subscription periods

6.2 Payment Processing

Payments are processed by third-party payment processors. You agree to their terms and conditions. We do not store your payment information on our servers.

6.3 Refund Policy

We offer refunds in accordance with applicable app store policies (Apple App Store, Google Play Store). For direct purchases, refunds may be provided at our discretion within 30 days of purchase.

7. Intellectual Property Rights

The Services, including all content, features, and functionality, are owned by CoupleWish and protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes.

You may not:

Copy, modify, or distribute our content
Reverse engineer or decompile our software
Remove copyright or proprietary notices
Use our trademarks without permission

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Services, you consent to our data practices as described in our Privacy Policy.

We implement industry-standard security measures to protect your information, but we cannot guarantee absolute security. You use our Services at your own risk.

9. Disclaimers and Limitations

Service Availability

Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that our Services will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, CoupleWish and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services.

Some jurisdictions do not allow certain disclaimers or limitations of liability, so some of the above may not apply to you.

10. Third-Party Services and Links

Our Services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of these third parties.

Your use of third-party services is governed by their respective terms and conditions. We encourage you to review their policies before using their services.

11. Termination

11.1 Termination by You

You may terminate your account at any time by following the instructions in your account settings or contacting us directly.

11.2 Termination by Us

We may suspend or terminate your account at any time for any reason, including if you violate these Terms. We will provide notice when reasonably possible.

11.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. We may delete your account and data, though some information may be retained as required by law or for legitimate business purposes.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a formal dispute, please contact us at legal@couplewish.app to attempt to resolve the matter informally. We commit to working with you in good faith to resolve any concerns.

12.2 Binding Arbitration

Important Arbitration Clause:

Any dispute arising out of or relating to these Terms or our Services will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify.

Arbitration will be conducted by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be held in [Location] or conducted remotely.

12.3 Class Action Waiver

Class Action Waiver:

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and CoupleWish individually. You waive any right to participate in class actions, collective actions, or representative proceedings.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. We will notify you of material changes by:

Posting the updated Terms on our website
Sending you an email notification
Providing an in-app notification

Your continued use of our Services after any changes indicates your acceptance of the updated Terms.

15. General Provisions

15.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CoupleWish regarding our Services.

15.3 Assignment

We may assign these Terms or any rights hereunder without your consent. You may not assign these Terms without our prior written consent.

16. Contact Information

If you have any questions about these Terms or our Services, please contact us:

Email: legal@couplewish.app

Support: support@couplewish.app

Address: [Company Address]

Phone: [Phone Number]

We will respond to your inquiry within a reasonable timeframe.

Acknowledgment

By using CoupleWish, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms are effective as of the date listed above and will remain in effect until terminated in accordance with their provisions.